Support

Email [email protected]. One person reads it.

Before you write

A file will not open. Send the exact error text and the file extension. If the database came from a specific version of Access, say which one. Do not send the database itself unless you are certain the data is yours to share.

An export looks wrong. Every run writes a summary next to the output as text, JSON and CSV. That file has the row counts and anything that was skipped. Paste the text version into the email.

A password is rejected. Encrypted files are .accdb only. An older .mdb with a password uses a different scheme, so check which format you have.

Asking for a feature

Say what you were trying to do, not which feature you want. The request that gets built is usually the one that describes the task.

Table view is already a work in progress, so that one is on the list.

Refunds

Refunds go through Apple, not through me. Use Report a Problem with the Apple Account that bought the app.